
Trusted solutions for secure lending
Bharat Dhan Pay (“we”, “our”, “us”) respects the privacy of its users (“you”, “your”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and services.
We may collect the following information when you register or use our services:
Personal Information: Name, mobile number, email, address, date of birth, Aadhaar, PAN, KYC documents.
Financial Information: Bank account details, UPI ID, card details, loan/transaction history.
Device Information: Mobile device model, IP address, location, browser type, operating system.
Usage Data: Transaction details, login sessions, app activity logs.
We use your information to:
Provide secure payment, transfer, and wallet services.
Process KYC and verify identity as per RBI/NPCI guidelines.
Facilitate bill payments, loans, insurance, and other financial products.
Detect and prevent fraud, money laundering, and unauthorized access.
Improve app performance, customer support, and new features.
Send alerts, updates, and promotional offers (with your consent).
We do not sell or rent your data.
We may share information only with:
Banks, NPCI, RBI-approved institutions for payment processing.
Regulatory authorities when legally required.
Service providers/partners (KYC agencies, cloud storage, fraud monitoring tools).
Law enforcement agencies for compliance with applicable laws.
All transactions are encrypted using industry-standard SSL/TLS.
We follow PCI-DSS and ISO 27001 standards for data protection.
Two-factor authentication, OTP, and MPIN ensure account security.
Your personal data is stored securely and accessible only by authorized personnel.
As a user, you have the right to:
Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request account closure and deletion of stored data.
Report misuse or unauthorized activity.
We may use cookies to improve user experience.
You can disable cookies from your browser/app settings.
Our app may contain links to third-party websites. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Users will be notified via app notification or email.
We offer secure and hassle-free loans and saving services with low interest rates and doorstep service. Our fast, digital process and dedicated support ensure a safe and trusted borrowing experience.